Contact Us/ Contact Us
Address：Three Hekou Industrial Zone, Zhenglu Town, Changzhou
Contacter：Mr Fang
Phone：1350614400976
Tel：0519-88909038
Fax：0519-88909038
Website：www.levandesigns.com
Email：fangqun1968@163.com
Zip code：213115
Our company has been focusing on the pre-sales and after-sales services for customers for many years, providing users with satisfactory solutions, high-quality products, and perfect after-sales service, which is our consistent commitment to win every customer's satisfaction.
Optimized design：We patiently communicate with users, understand the actual needs of users, provide users with the best design ...
Spare parts for many years：We
guarantee to provide users with spare parts service for at least 10
years to avoid idle equipment due to the aging of equipment parts...
Equipment upgrade：We
fully consider the new needs of users in the process of enterprise
development, such as production capacity, energy saving, etc. We provide
you with new renovation programs and save your money...
Operational training service：When
the equipment is delivered, we provide your employees with
comprehensive training services on the use, maintenance and repair of
equipment, and provide written documents to prevent employee turnover
and equipment shutdown...
Incoming test service：We have a complete material testing center and welcome old and new users to provide a variety of materials on-site sample…
Service Process：
1、Pre-sale：
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Establish the use of files, contact with customers, introduce the
factory's technology and equipment related conditions, understand the
needs of users, recommend appropriate equipment, implement the sample
and relevant technical preparations, and improve technical parameters.
2、Selling：
Provide users with relevant drawings, technical
materials, coordination of user equipment installation and construction,
notify users of production speed, production quality. Ensure the
synchronization of user engineering progress and equipment
manufacturing. Deal with emergencies and maintain good communication
with users.
3、After sale:
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①Send personnel to the user to guide the installation, responsible for commissioning until delivery.
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②Responsible for the operation of the relevant personnel of the user, maintenance of skills training.
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③Spare parts for long-term high quality and good prices.
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④The equipment has a one-year shelf life, one year after acceptance, due
to the quality of equipment caused by the equipment damage, responsible
for free maintenance, such as due to faults caused by improper
operation fee collection, and the implementation of 48-hour service
maintenance, that is, receiving the first user message Users must answer
the questions within 24 hours. If they can't solve them on the phone,
they will arrive at the site to solve the problem within the next 24
hours.
